In today's climate, you must be able to expect more of modern injection moulding technology than just pro- ductivity. You need the confidence that your investment will pay off quickly and reliably, from the very first day and over the years irrespective of the demands you place on it. We assume responsibility for ensuring this with a whole range of technical services including our hotline, spare parts service, our training team, and our network of highly skilled service engineers.We look forward to having the opportunity to prove all this to you at Sumitomo (SHI) Demag!
ErgoCheck – the safety standards authority for your machines:
We check your machine thoroughly, at regular intervals or at your request. ErgoCheck checks all quality-relevant process parameters, giving you and your customers safety.
Our 24-hour hotline is available for you at night and on weekends
We support you via phone. From Monday until Friday via our service line from 7:30 a.m. to 5:00 p.m. (free of charge).Monday until Friday from 5:30 p.m. until 7:30 a.m., excluding bank holidays.
Be it by telephone or with you on site: When you need help you will be looked after by highly-trained service specialists who are capable of solving any kind of technical problem competently and quickly. Actually, this is the most natural thing in the world – at any rate with Sumitomo (SHI) Demag.
Integrated maintenance indication
The maintenance rules are integrated in the control system, which will show an indication when the time comes. This gives much easier way to the maintenance people to follow and will not skip out.
International spare parts logistics
High storage capacity, great flexibility, close-knit logistics network
Quickest possible processing, shortest possible supply times
Parameter setting of ejector forward/backward
The zero datum setting of the ejector
Explanation for switch off in end position
Setting of ejector multiple stroke
Setting of ejector stroke A and ejector stroke B